Before you order: clear answers in one place.

The pack includes 3 finished curtain samples in different styles (1 each: blackout, sheer and Roman shade), plus 5 Fabric Swatch Card Sets. Weight, light blocking, composition and colour references are labeled on every card.

After buying a sample pack, contact your sales representative via WhatsApp or WeChat. Once your role as a designer, retailer or project buyer is verified, a code is issued within 24 hours and can be stacked with account-tier pricing.

Individual swatches and fabric sample cards usually ship in 2–5 business days. Made-to-specification finished curtain samples are cut and sewn to order, so allow a little longer.

Choose “Register for Trade” in the navigation and enter your company, business type and expected purchases. Approval takes 1–2 business days, then you receive an email to set your password.

Most curtain ranges have a minimum of 50 panels per fabric code. Roman shades start at 20 sets. Hardware has no minimum order quantity.

Yes. Trade customers can enter full sizes, fabrics, colors and quantities in their cart, then export a professional PDF quotation with unit prices, discounts and totals in one click.

Yes. We offer NFPA 701 (US), BS 5867 (UK) and EN 13773 (EU) certified fabrics across most blackout and contract ranges. Test reports can be downloaded from your trade account.

Register to download free: company profile PDF, fabric catalog, product specifications, test reports, installation guides and colour cards. No charge, no minimum order.

Standard production takes 15–25 business days from order confirmation and deposit payment. Advanced trade accounts and project accounts can reserve production slots before deposit.

Submit through the Claims Center with your order number, photos/video, outer-carton photos and a description. Options include replacement panels, credit or a production re-run depending on the finding.