Policy · updated 1 October 2026

Privacy policy

We collect the minimum needed to quote, produce and deliver an order, and to keep a trade account working.

What we collect

Contact and company details from the trade application, order and delivery addresses, and the specification data attached to each order.

Site analytics are aggregated; we do not build advertising profiles.

Order records: seven years, for warranty and customs. Trade applications that are not approved: twelve months.

You may request deletion of marketing data at any time by writing to [email protected].

We share delivery data with the carrier and, where DDP, with the customs broker. We do not sell data.

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Policy · updated 1 October 2026

We collect the minimum needed to quote, produce and deliver an order, and to keep a trade account working.

Contact and company details from the trade application, order and delivery addresses, and the specification data attached to each order.

Site analytics are aggregated; we do not build advertising profiles.

Order records: seven years, for warranty and customs. Trade applications that are not approved: twelve months.

You may request deletion of marketing data at any time by writing to [email protected].

We share delivery data with the carrier and, where DDP, with the customs broker. We do not sell data.