Policy · updated 1 October 2026

Shipping policy

Made-to-measure panels ship 15–25 business days after specification sign-off. Samples ship in 2–5 business days.

Lead times

Samples: 2–5 business days from order, by tracked air.

Made to measure: 15–25 business days from deposit confirmation, plus transit. Complex headings and motorised systems add 3–5 days.

DDP air: 5–8 business days to the US, EU, UK and AU. Duties and taxes are prepaid by us.

Sea freight: 28–35 days door to door, quoted per cubic metre. Suitable from 40 cartons.

Every carton carries a room, floor or unit label when a project schedule is supplied. Tracking is issued per carton, not per order.

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Policy · updated 1 October 2026

Made-to-measure panels ship 15–25 business days after specification sign-off. Samples ship in 2–5 business days.

Samples: 2–5 business days from order, by tracked air.

Made to measure: 15–25 business days from deposit confirmation, plus transit. Complex headings and motorised systems add 3–5 days.

DDP air: 5–8 business days to the US, EU, UK and AU. Duties and taxes are prepaid by us.

Sea freight: 28–35 days door to door, quoted per cubic metre. Suitable from 40 cartons.

Every carton carries a room, floor or unit label when a project schedule is supplied. Tracking is issued per carton, not per order.